Access to Services in Latrobe was identified as a priority in the Advocate’s 2019/20 Statement of Intent. The campaign identified the systemic and underlying issues that are impacting how people in Latrobe can access doctors. In doing so the Advocate looked for opportunities to positively impact the experience that people have with medical services and identified enablers within the system which might lead to immediate and longer-term positive outcomes for service delivery in Latrobe.
In Latrobe, people find it hard to get an appointment with a doctor, their experience with services does not always meet their expectations and their health is being impacted. Local doctors are in high demand and the system seems to be working against them.