Asked communities to share their views online

We asked communities to share their views online, in person and over the phone and used social media, emails and the local newspaper to promote this.

Related Access to Services

We called out access to doctors as priority issue for people in Latrobe.

We planned what we wanted to learn and identified the actions we need to take.

We identified and connected with key stakeholders.

We listened to what doctors, practice managers, peak bodies and health experts had to say about the issue.

We asked communities to share their views online and used social media to promote this.

We worked directly with DHHS and Gippsland PHN to gather data and insights.

We analysed all the data we had received and identified a range of themes and trends.

We hosted a workshop that attracted a broad range of health experts, government representatives and communities.

We reflected on what we learned at the workshop and shared feedback with participants.

We identified 4 key areas for action.

We responded to the COVID-19 state of emergency and paid close attention to systems innovations.

An action plan has been developed based on community voice, systems insights and a community and stakeholder workshop.

We created ongoing opportunities for action plan stakeholders to come together, share progress, discuss challenges and identify solutions.

We invited guest speakers to share their knowledge and experiences and to learn more about the work occurring in Latrobe.

We asked communities to share their views online, in person and over the phone.

Action plan stakeholders have worked independently and together to raise awareness of community needs and to deliver on their actions.

We talked with our stakeholders to learn more about the systems change underway as a result of the action plan.

We documented stories of change to illustrate the real impacts, challenges and opportunities that communities and services experience.

We shared our model of systems change with stakeholders and held a forum.

Based on community views and stakeholder feedback we have updated the action plan to ensure it remains relevant and accurate.